Privacy policy

Last updated: December 16, 2025

At Haus & Havel, your privacy is treated with the same calm care as the objects we curate.
We only collect the information we truly need to process your order, improve your experience, and keep things running smoothly. Nothing more.

We write this policy in clear language so you know exactly what happens behind the scenes—quietly and respectfully.

 

 

1. What We Collect (and Why)

We collect basic details you share with us—your name, address, email—so we can deliver your order and keep you updated.
If you subscribe to our journal, we store your email to send occasional updates (never too many).

When you browse our site, we use simple analytics to understand what people find helpful. This helps us make the site calmer and easier to navigate.

We never sell your data.
We never use it for anything unrelated to your experience here.

 

 

2. How Your Information Is Handled

Your data is stored securely and used only for:

  • Orders — preparing and shipping your pieces

  • Support — helping you if something needs attention

  • Updates — only if you’ve chosen to hear from us

  • Improving the site — understanding how people use it

Our payment partners process your payment details safely—we never see your full card number.

 

 

3. Cookies (The Simple Version)

Cookies help the website remember what’s in your cart and what pages you visited.
Some help us understand what’s working; others keep the site functioning.
You can turn them off anytime in your browser settings.

 

 

4. Who We Share Data With

Only trusted partners essential to your order—payment processors, delivery companies, and website tools that help us run the shop.
They follow GDPR rules and protect your data as carefully as we do.

We do not share or sell data to advertisers.

 

 

5. Your Rights

You’re always in control.
At any time, you can:

  • Ask what information we have

  • Update it

  • Request deletion

  • Unsubscribe from emails

  • Adjust cookie settings

Just email us at ben@hausandhavel.com and we’ll take care of it.

 

 

6. Changes

If we update this policy, we’ll post the new version here—clear and simple.

 

 

Questions?

If anything feels unclear or you’d like to know more, write to us anytime.
Your trust matters, and privacy should never feel complicated.

ben@hausandhavel.com